One particular compliment we've been receiving particularly consistently is how practical the application is. And I just want to say how pleased we are that you notice :) quite a bit of effort have gone in to do away with redundant texts, redundant images and well, redundant clicks.
Having said that though, one particular criticism we've been receiving also very consistently is the layout. It's so bland compared to the other travel sites!
This is a hard one to resolve... my natural defense is point to how google products are so much more intuitive to use than their competitors. BUT, working well doesn't mean you can't look cool, check out Apple products! So the conclusion is, I really don't have an excuse and I will blend functionality with style as soon as I am capable :)
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